Win012 is more than a betting platform — we are a place you can trust.
All your data is protected with 256-bit SSL encryption. From login to payment — every step is completely secure.
Your personal information is never sold to advertisers or third parties. Data is used solely to improve our services.
You can view, correct, or request deletion of your data at any time. Privacy is your right.
All data is stored on secure servers. Regular security audits and updates ensure your data remains protected at all times.
Data is collected and verified in accordance with international anti-money laundering policies. Your security is our priority.
You can opt out of promotional emails or SMS at any time. We respect your preferences.
Welcome to win012. This Privacy Policy ("Policy") explains how the win012 platform ("we", "us") collects, uses, stores, and protects your personal information. By using the win012 website or app, you are considered to have consented to this Privacy Policy.
We believe transparency is the foundation of trust. This privacy policy is written in plain, easy-to-understand language so you always know what's happening with your data. If you have any questions, reach out to our help center.
In Brief: win012 treats your privacy as its highest priority. Your data is never sold and is used solely to deliver our services.
Win012 collects your information in several ways. Below is a detailed breakdown of what is collected and why:
The following information is collected when you register or use our services on win012:
Some information is collected automatically when you use win012:
We only collect data that is strictly necessary. No excessive or unnecessary information is requested.
Win012 uses your information for the following purposes. The legal basis for each use is noted below:
| Purpose of use | Data type | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, Email, Phone | Contract fulfillment |
| KYC Verification | NID, Photo, Address | Legal Obligation |
| Payment Processing | Payment Details | Contract fulfillment |
| Fraud prevention | IP, Device, Transactions | Legitimate Interest |
| Customer Support | All Data Types | Contract fulfillment |
| Promotional Communications | Email, Phone | Consent (Opt-In) |
Cookies are used on the win012 website and app. Cookies are small data files stored in your browser that help improve your experience.
Cookies can be managed through your browser settings. However, disabling certain cookies may affect the functionality of some win012 features.
Win012 uses industry-leading technology and practices to keep your data secure. Our security measures include:
In the event of a security breach, we will notify affected users within 72 hours and take all necessary action.
Win012 does not retain your data indefinitely. Once the required period has passed, data is securely deleted. Retention periods vary depending on the type of data:
You have the following rights regarding your personal information. To exercise these rights, contact us at support@win012.app:
You have the right to know what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
Where no legal obligation applies, you may request that your data be deleted.
You can object to your data being used for marketing or specific purposes.
You may request a copy of your data to download.
You may request that processing of your data be temporarily restricted under certain circumstances.
Win012 strictly does not provide services to anyone under the age of 18. We do not knowingly collect information from minors. If we become aware that a minor's data has been collected, we will immediately close the account and delete all associated information.
If you suspect a minor is using win012, please contact us immediately.
Win012 servers may be located in various countries. Where your data is transferred internationally, the same standard of protection is maintained. We apply the following safeguards for international data transfers:
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us through the following:
Email: support@win012.app
Response Time: Within 48 hours
Live Chat: Help Center Available 24/7 from
Win012 may update this Privacy Policy at any time. For significant changes, you will be notified via your registered email and through an in-platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
The date of the latest update is always shown at the top of this page. To view previous versions, please contact support.